Activation of the delayed requirement for rental deposit
protection moved a stage nearer this week with announcement
of the names of the firms authorised by the Government
to run deposit schemes.
From
next April landlords will either have to hand over
rental deposits to a ‘custodial’ scheme,
or participate in an ‘insured’ scheme. In
both instances they will be obliged to agree to abide
by the results of arbitration by way of an Alternative
Dispute Resolution procedure should there be any disagreement
with tenants over deposit repayment.
Initially there will be three authorised schemes. The
single custodial scheme called for by the 2004 Housing
Act will be run by Computershare Investor Services plc,
with the Chartered Institute of Arbitrators providing
the a dispute resolution service.
There will be two insured schemes. One will be run by
The Dispute Service Limited whose scheme will be directed
primarily at letting agents; the other by Tenancy Deposit
Solutions Limited. The latter will be sponsored by the
National Landlords Association and administered by Hamilton
Fraser Insurance, and will be directed primarily at landlords.
Again, the Chartered Institute of Arbitrators will be
the principal provider of ADR services.
Housing Minister Baroness Andrews claimed introduction
of tenancy deposit schemes will help raise standards
in the private rented sector and provide a simpler method
of resolving deposit disputes.
‘Taking a deposit against unreasonable damage
to a property is one of the few safeguards open to landlords.
We have a scheme that enables landlords to hold tenancy
deposits in a manner that is fair and equitable to both
landlord and tenant. We hope that all those involved
in the market will welcome this development as a positive
contribution to the well-being of the private rented
sector’, said NLA chairman David Salusbury.
Further details of the schemes, participation in which
will be required in respect of all assured short hold
tenancies as from 6 April next, are promised for January
2007. The requirement does not apply in Scotland or Northern
Ireland.
In the insurance based schemes, thought likely to be
favoured by most landlords, the landlord or agent will
hold the deposit and any failure to repay it to the tenant
will be covered by the scheme's insurance arrangements.
The schemes will be funded by fees paid by landlords
or agents, the level is yet to be set, but there will
be no additional costs to either tenant or landlord for
use of the arbitration service.
• A new law announced in the Queen’s
Speech requiring all estate agents to join a redress
scheme with power
to compensate consumers must not be allowed to over complicate
estate agent regulation, according to the Ombudsman for
Estate Agents Stephen Carr-Smith.
Must of what is planned for the Estate Agents and Redress
Bill already exists, mainly in the form of the ombudsman
scheme to which 68 per cent of estate agents in England
and Wales already belong, said Carr-Smith.
‘Consumers who don’t want to wait for this
legislation will find they already have protection if
they use an OEA member firm’.
Under
the proposed legislation, agents who refuse to join
a scheme will be banned from operating,
does not
go as far as some form of compulsory training standards
and licensing for estate agents ‘which, ideally,
I would prefer to see’, said the Ombudsman.
‘However, what is really important is that there
should be only one Code of Practice across the whole
estate agency industry so that consumers will know exactly
what standards they can expect – and the OEA is
actively trying to encourage that. Equally, there should
only be a single Ombudsman Scheme if there is to be a
consistency in how agents are going to be measured against
that single Code of Practice. There must be no possibility
of agents seeking the lowest common denominator’.